First of all, what are Pardot and Mailchimp?

Well, simply put, Pardot and Mailchimp are both marketing automation platforms. They allow people and businesses to streamline and automate their digital communications.

It’s probably also worth noting that Pardot is now known as ‘Salesforce Marketing Cloud Account Engagement’.


What do Pardot and Mailchimp have in common?

As we’ve mentioned, both Pardot and Mailchimp are marketing automation tools. Here are some of the similarities between them:

Email marketing

  • Both Pardot and Mailchimp offer email marketing tools. You can build and send emails to mass audiences, segment audiences into lists, design email templates, and track email/ campaign performance.


  • You can use both apps to create user journeys based on triggers and rules. For instance, interactions within an email could trigger personalised journeys suited to customer interests.

Reporting and analytics

  • Both platforms offer reporting and analytics features to measure the effectiveness of a marketing campaign. You can track things like open rates, click-through, and conversions. This information can help refine marketing efforts in the future and make data-driven decisions.


OK, so that’s how they’re similar, now how do Pardot and Mailchimp differ?

Target Customers

  • Pardot is primarily designed for B2B marketing automation, while Mailchimp caters to both B2B and B2C businesses.


  • Pardot is known for its advanced features and capabilities, making it suitable for organisations with complex marketing automation needs. Mailchimp is generally considered more user-friendly and accessible to businesses of all sizes.


  • Pardot is part of the Salesforce product family and is a perfect integration for Salesforce platforms. Mailchimp integrates with lots of CRM platforms (including Salesforce).

Which app provides greater functionality?

In general, Pardot offers more functionality compared to Mailchimp, especially when it comes to marketing automation. For instance, Pardot provides advanced lead nurturing, allowing businesses to create complex automation workflows and drip campaigns. It allows for personalised and targeted communications based on lead behaviour and engagement.

Pardot also has lead scoring, which means you can assign a score to prospects based on behaviour, engagement level, and demographics. This helps to prioritise and identify the most sales-ready leads to pursue.

To summarise, while Pardot offers wider functionality in marketing automation and lead management, it’s important to note that Mailchimp is a strong contender for businesses with simpler marketing needs, or for those looking for a user-friendly and cost-effective email marketing solution.

The choice ultimately depends on your specific requirements, budget and overall marketing strategy.

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