Jul 22, 2019 | CRM, Salesforce Products, Silver Softworks
The average sales rep is known to be spending only 10% of their time actively selling, the majority of the other 90% is taken up by administration tasks and travelling. Although travel times mostly cannot be helped, admin doesn’t have to be a problematic part of you... 
Jul 22, 2019 | CRM, Salesforce Products, Silver Softworks
Outsourcing Salesforce Administration is proving more and more popular as a cost effective and efficient way of having a Salesforce Admin on your team without the need for a full time employee. But how can you be sure you are looking in the right places and spending... 
Jun 5, 2019 | Salesforce Products, Silver Softworks
There’s often a big debate about whether to hire or outsource your Salesforce Admin. Some people argue you won’t be able to gain the same personal experience without having an internal resource, however hireable Admins are very difficult to find and are not a cheap... 
Oct 30, 2018 | Salesforce Products
What is a Salesforce Admin? You’ve heard the term and you know you probably need their help on most things Salesforce related, but do you really know what a Salesforce Administrator does? From managing users, to training and even making system and configuration... 
May 12, 2017 | Silver Softworks
Trailhead So, here we are at the end of my first full week at Silver Softworks. I have spent many hours working through trails, modules, and projects. If you do not know what these are, let me enlighten you. When starting out your journey to understanding Salesforce,...