Oct 16, 2018 | Salesforce Products, Silver Softworks
Creating a new user can be troublesome if you’re not quite sure how to do it, however once you learn the steps, you’ll realise how simple it can be. To help you out we have created this easy to follow short video and step by step. To create a new user, the first step... 
Jul 24, 2018 | Salesforce Products, Silver Softworks
With so many badges available to collect from Trailhead, it is sometimes difficult to decide what to partake in. To help you out, we have put together a list of the fun and interesting Trailhead badges you may have missed! We’ve even made a Trailmix with them in so... 
Jul 6, 2018 | Salesforce Products, Silver Softworks
Even with the forever changing conversational channels available, email still remains one of the most popular and trusted approaches to engaging with customers. It can however be difficult to gauge how often and how many emails to send at any given time. Too many and...