Feb 4, 2025 | Industry Focus, News, Salesforce Products
How Salesforce Can Help Housing Authorities Achieve Compliance with Awaab’s Law In the wake of Awaab Ishak’s tragic death and the subsequent passage of Awaab’s Law in the UK, housing authorities across the country face new, stringent requirements to address 29... 
Dec 6, 2024 | CRM, News, Salesforce Products
Customers across all industries today seek quick, efficient, and personalised support, often around the clock. Salesforce Agentforce, with its integrated AI chatbot capabilities, is transforming customer service by automating interactions and enhancing agent... 
Oct 3, 2024 | News, Salesforce Products, Silver Softworks
Salesforce made waves at Dreamforce 2024 with the introduction of Agentforce, a new era for AI. Moving beyond simple task automation, Agentforce introduces autonomous agents capable of handling complex business operations like decision-making, customer interaction,... 
Oct 2, 2024 | Events, News, Salesforce Products
Dreamforce 2024 concluded with groundbreaking announcements, underlining Salesforce’s commitment to pushing the boundaries of AI, automation, and industry-specific solutions. Now we’ve had a chance to digest everything from the event, we’ll break... 
Aug 29, 2024 | News, Silver Softworks
In the second instalment of introducing the latest additions to the Silver Softworks team, we’re talking about Steve Jones, our new Account Executive for mid-market and enterprise customers. Steve boasts a wealth of experience with Salesforce products, the Salesforce...
