May 15, 2025 | Industry Focus
Scaling a SaaS company is exciting, but it comes with significant challenges. From managing customer relationships to streamlining operations, companies must overcome various obstacles to sustain growth. Fortunately, Salesforce provides solutions to tackle these... 
Feb 4, 2025 | Industry Focus, News, Salesforce Products
How Salesforce Can Help Housing Authorities Achieve Compliance with Awaab’s Law In the wake of Awaab Ishak’s tragic death and the subsequent passage of Awaab’s Law in the UK, housing authorities across the country face new, stringent requirements to address 29... 
Dec 19, 2024 | Industry Focus, Silver Softworks
For most businesses today, sustainability has evolved from a buzzword to a business imperative. But achieving true sustainability requires more than recycling initiatives or pledges to reduce carbon footprints. At the core of modern sustainability lies digital... 
Nov 6, 2024 | Industry Focus, Salesforce Products, Silver Softworks
Spare parts are often the unsung heroes of field service management. While much of the focus tends to be on technician efficiency, customer satisfaction, and technology-driven solutions like Salesforce Field Service, spare parts play a pivotal role in determining both... 
Oct 31, 2024 | Industry Focus, Salesforce Products, Silver Softworks
In the world of field service management, profitability often takes a backseat to operational efficiency, customer satisfaction, and the latest technological advancements. However, for service-focused organisations, especially those using platforms like Salesforce... 
Oct 22, 2024 | Industry Focus, Salesforce Products, Silver Softworks
As the world shifts toward more sustainable energy sources and reduced carbon emissions, electric vans (EVs) are becoming an increasingly important part of field service management. For companies using platforms like Salesforce Field Service, this shift offers both...