Jun 5, 2023 | News, NonProfit, Salesforce, Salesforce News
Zak Crammond One of the core differences between the NonProfit Success Pack (NPSP) and the new Nonprofit Cloud is a clear move away from the various account models that are available in NPSP: Individual (Bucket) The individual account model is where I first cut my...
May 30, 2023 | Salesforce, Salesforce Products
Katie Lymn What is Tableau? Essentially, Tableau is a member of the Salesforce product family. While Salesforce helps its users collect and manage customer data, Tableau takes that data (or data from any source!) and performs visualisation and analytics processing....
May 30, 2023 | NonProfit, Salesforce, Salesforce News
Joanna Clarke The Salesforce Nonprofit team have been working very hard on the release of their new “Nonprofit Cloud”. This is a completely new release that is independent of the current Nonprofit Success Pack (NPSP) and will be rolled out to new Salesforce customers...
Jan 9, 2023 | New Starters, Team
AJ joins our dedicated nonprofit team as an Account Executive We’ve seen a lot of growth here at Silver Softworks over the past 12 months or so. With our dedicated Nonprofit practice continuing to be one of our largest growth areas year on year, we’ve...
Jan 6, 2023 | News, Silver Softworks
We’ve been promoted to Salesforce Platinum Partner (or Summit Partner, if you want to use the new terminology) What is a Salesforce Platinum Partner? We’re absolutely thrilled to announce that as of December 2022, Silver Softworks has been promoted by...
Jan 19, 2022 | CRM, Salesforce, Salesforce Admin, Salesforce Quick Tips
Why do some Salesforce projects go wrong? Moving your business onto a new CRM system can be a daunting task, fraught with risks and dangers, and of course we’ve all heard a story or two about a Salesforce (or insert any other software provider) project going...
Nov 10, 2021 | New Starters, News, Silver Softworks, Team
We welcome Jemma to the Silver Softworks team as our new Head of Delivery! A little bit about me… Hi I’m Jemma, a Mum of two amazing girls who are driven and ambitious like me. I have a rescue dog, rescue cat and rescue chickens. I love cooking...
Oct 27, 2021 | CRM, NonProfit, Salesforce
Now more than ever there is a need to inspire people to get involved in large scale non for profit activities that will benefit us all in the long run. There are many many topics to choose from but it is clear this year more than ever that there are serious problems...
Oct 20, 2021 | CRM, Sales and Marketing, Salesforce
Salesforce Service Cloud is a service management platform that enables businesses to work with their customers and channel partners to provide excellent service. Service Cloud enables customer service agents to work faster and more productively across a variety of...
