Jan 19, 2022 | CRM, Salesforce, Salesforce Admin, Salesforce Quick Tips
Why do some Salesforce projects go wrong? Moving your business onto a new CRM system can be a daunting task, fraught with risks and dangers, and of course we’ve all heard a story or two about a Salesforce (or insert any other software provider) project going...
Nov 10, 2021 | New Starters, News, Silver Softworks, Team
We welcome Jemma to the Silver Softworks team as our new Head of Delivery! A little bit about me… Hi I’m Jemma, a Mum of two amazing girls who are driven and ambitious like me. I have a rescue dog, rescue cat and rescue chickens. I love cooking...
Oct 27, 2021 | CRM, NonProfit, Salesforce
Now more than ever there is a need to inspire people to get involved in large scale non for profit activities that will benefit us all in the long run. There are many many topics to choose from but it is clear this year more than ever that there are serious problems...
Oct 20, 2021 | CRM, Sales and Marketing, Salesforce
Salesforce Service Cloud is a service management platform that enables businesses to work with their customers and channel partners to provide excellent service. Service Cloud enables customer service agents to work faster and more productively across a variety of...
Sep 15, 2021 | News, Team
We welcome Hannah to the Silver Softworks consulting team! I studied Biochemistry at University and then travelled around South East Asia and Australia for two years. I’m incredibly passionate about travelling and used to have a travel blog accredited with...
Aug 26, 2021 | News, Team
We welcome John to Silver Softworks as our new Account Executive! In my spare time I’m a keen runner and rower and enjoy attending music gigs and festivals. In 2018 I climbed mount Kilimanjaro, an experience I’d recommend to anyone with a pair of hiking...
Aug 25, 2021 | Events, Salesforce News
Salesforce have announced that they will be hosting Dreamforce this year as a hybrid event and we wanted to get the inside scoop on what to expect and what we know so far. So what can we expect from Dreamforce 2021? It is going to be the first ever GLOBAL Dreamforce...
Aug 19, 2021 | News, Team
We welcome Martin to Silver Softworks as our new Lead Consultant, as we continue to grow our Non Profit team! I am 45 years old, married with a 14 year old daughter and we live in Valladolid Spain, the Capital of Castilla y Leon. I studied Political...
