Oct 20, 2021 | CRM, Sales and Marketing, Salesforce
Salesforce Service Cloud is a service management platform that enables businesses to work with their customers and channel partners to provide excellent service. Service Cloud enables customer service agents to work faster and more productively across a variety of...
Sep 15, 2021 | News, Team
We welcome Hannah to the Silver Softworks consulting team! I studied Biochemistry at University and then travelled around South East Asia and Australia for two years. I’m incredibly passionate about travelling and used to have a travel blog accredited with...
Aug 26, 2021 | News, Team
We welcome John to Silver Softworks as our new Account Executive! In my spare time I’m a keen runner and rower and enjoy attending music gigs and festivals. In 2018 I climbed mount Kilimanjaro, an experience I’d recommend to anyone with a pair of hiking...
Aug 25, 2021 | Events, Salesforce News
Salesforce have announced that they will be hosting Dreamforce this year as a hybrid event and we wanted to get the inside scoop on what to expect and what we know so far. So what can we expect from Dreamforce 2021? It is going to be the first ever GLOBAL Dreamforce...
Aug 19, 2021 | News, Team
We welcome Martin to Silver Softworks as our new Lead Consultant, as we continue to grow our Non Profit team! I am 45 years old, married with a 14 year old daughter and we live in Valladolid Spain, the Capital of Castilla y Leon. I studied Political Science...
Jul 20, 2021 | News, SaaS, Salesforce CPQ
Any SaaS business surviving the demands of the current marketplace knows that in order to survive, you have to constantly evolve, and that adding new tools and tricks to your own business process is commonplace to stay ahead of the game- and the competition. Welcome...
May 12, 2021 | Salesforce
What is your Post Covid CRM Strategy for Growth? Business has been tough for all this past year, but as we are coming out the other side of Covid, it’s time to think about the long term plan of growth for your business. Needless to say Tech as an industry has thrived...
