Apr 17, 2019 | Salesforce Products, Silver Softworks
You’ve spent time perfecting your personal Salesforce platform, and it is all ready to go. But setting it up and maintaining it are two different things entirely. Who is going to take responsibility for the day-to-day running of your new system, and who is going to...
Apr 17, 2019 | Salesforce Products
What is Slack? By now we all know communication in a business is incredibly important, although sometimes it isn’t always easy to be able to catch up with everyone you need to, with all your busy schedules. This is where Slack come in. Giving you the freedom to have...
Apr 17, 2019 | Salesforce Collaborations
As of July this year, Salesforce officially acquired Datorama. This is great news for Marketing Cloud as it means Salesforce is able to utilise the marketing platform and it’s AI-intelligence to make improvements to the current Marketing Cloud. What is Datorama?...
Mar 4, 2019 | Salesforce Products
Community Cloud is not only optimised towards employees and customers, the platform also features the tools to create partner communities for enhanced collaborations. Partner communities provide the ability to create interactive, real time and personalised sites to...
Mar 4, 2019 | Salesforce Products
One of the key areas for Community Cloud is its focus towards the Customer Community. Finding efficient ways of connecting with your customers with a full view of relevant and important content and communications is a very desirable feature for any business. Being...
Mar 4, 2019 | Salesforce Products
Communicating and interacting with employees is a very important practice to ensure the smooth running of the company. It can sometimes be difficult to arrange certain meetings or remember all points from face-to-face interactions. Community Cloud has targeted their...
Feb 22, 2019 | Salesforce Products
Salesforce Community Cloud is your go to place for connecting with everyone and everything Salesforce related. Connect with likeminded people across the Salesforce platform including partners, customers, employees and anyone with a Salesforce interest. The community...
Feb 21, 2019 | Salesforce CPQ
Once you have defined your criteria in the configure stage, the next area to focus on is the build of the quote itself. Quotes in terms of a Salesforce record relate to a way of documenting products and/or services required by your customer. This document can work as...
Feb 21, 2019 | Salesforce CPQ
The configure stage of Salesforce CPQ is the first element users encounter and can be incredibly useful, however people tend to rush over this stage rather than utilising all the functions that can really enhance your final quote. This is the step that helps assess...
Jan 25, 2019 | Salesforce CPQ, Salesforce Products
Salesforce CPQ allows you to ensure the price you’re providing to your customers is up to date and correct at all times. With the dynamic pricing attribute, prices can be updated regularly to ensure what you are providing is valid. You can also be sure there are no...
