Jun 27, 2023 | News, Salesforce Products
What Is Core Case Management? Salesforce summarises this as ‘long term hands-on support provided to an individual client working with your organisation.’ They are typically recipients of programs or services, but in the context of a case, we are helping guide... 
Jun 27, 2023 | News, Salesforce Products
In this blog post we are going to review (at a high level!) various components that the new Nonprofit Cloud solutions utilise. Salesforce calls these ‘Industry Components’ and they have actually been around for several years in various guises. Typically they have been... 
Jun 27, 2023 | News, Salesforce Products
One of the core differences between the NonProfit Success Pack (NPSP) and the new Nonprofit Cloud is a clear move away from the various account models that are available in NPSP: Individual (Bucket) The individual account model is where I first cut my teeth whilst... 
May 30, 2023 | News, Salesforce Products
The Salesforce Nonprofit team have been working very hard on the release of their new “Nonprofit Cloud”. This is a completely new release that is independent of the current Nonprofit Success Pack (NPSP) and will be rolled out to new Salesforce customers in the... 
Jun 29, 2018 | Salesforce Products, Silver Softworks
The Pardot Summer ‘18 release features a total of 24 new release features! We at Silver Softworks thought we would give you a run through of a few of our favourites. Permanent Delete Security and data safety is often a big concern of clients and even those who store...