Jun 27, 2023 | Salesforce, NonProfit, Salesforce News
In this blog post we are going to review (at a high level!) various components that the new Nonprofit Cloud solutions utilise. Salesforce calls these ‘Industry Components’ and they have actually been around for several years in various guises. Typically they have been... 
Jun 27, 2023 | News, NonProfit, Salesforce, Salesforce News
One of the core differences between the NonProfit Success Pack (NPSP) and the new Nonprofit Cloud is a clear move away from the various account models that are available in NPSP: Individual (Bucket) The individual account model is where I first cut my teeth whilst... 
May 30, 2023 | Salesforce News, NonProfit, Salesforce
The Salesforce Nonprofit team have been working very hard on the release of their new “Nonprofit Cloud”. This is a completely new release that is independent of the current Nonprofit Success Pack (NPSP) and will be rolled out to new Salesforce customers in the... 
Jan 19, 2022 | Salesforce, CRM, Salesforce Admin, Salesforce Quick Tips
Why do some Salesforce projects go wrong? Moving your business onto a new CRM system can be a daunting task, fraught with risks and dangers, and of course we’ve all heard a story or two about a Salesforce (or insert any other software provider) project going... 
Oct 20, 2021 | Salesforce, CRM, Sales and Marketing
Salesforce Service Cloud is a service management platform that enables businesses to work with their customers and channel partners to provide excellent service. Service Cloud enables customer service agents to work faster and more productively across a variety of...