Oct 20, 2021 | CRM, Sales and Marketing, Salesforce
Salesforce Service Cloud is a service management platform that enables businesses to work with their customers and channel partners to provide excellent service. Service Cloud enables customer service agents to work faster and more productively across a variety of...
Aug 3, 2018 | Salesforce Apps, Salesforce Products
Salesforce have a range of mobile apps to compliment their many platforms but it can often be confusing to work out what will benefit your business best. To help, we have broken down a list of 12 apps available for mobile and tablet and their functionalities to give...
Aug 3, 2018 | Salesforce Products
Who uses Field Service Lightning? The Salesforce Field Service Lightning platform is particularly helpful for contractors or mobile workers and those who employ them, however the uses can be adapted to many different business scenarios. The platform allows you to...
Aug 3, 2018 | Salesforce Products
Sometimes communication in a team can be difficult, particularly if you’re from different departments or members are often in the field or away from their desks. Chatter solves this issue and allows you all to stay connected whatever the circumstances. Chatter is not...
Aug 1, 2018 | Pardot, Salesforce Collaborations, Salesforce Products
Salesforce Engage was created to harmonise the gap between sales and marketing. As the platform puts Salesforce and Pardot capabilities hand in hand, users are able to utilise design and marketing techniques from both. Marketing are able to produce items such as...