Oct 30, 2018 | Salesforce News and Updates, Einstein, Salesforce Products
The Salesforce Winter ‘19 release has seen a number of interesting updates and new features. One of the most anticipated of which will be the pilot version of the new Salesforce Einstein Voice. Parker Harris, Co-Founder and CTO, Salesforce boasted “Einstein Voice will...
Aug 31, 2018 | Einstein, Salesforce Products
The data you collect can tell you everything you need to know to ensure the success of your business. You collect it on everything and create a build up of reliable sources to help improvement and growth. All that data collection and analysing however, can be...
Aug 31, 2018 | Salesforce News and Updates, Salesforce Products
You always want to give customers that one to one personal approach but sometimes it can be incredibly difficult and time consuming to reach everyone fast. Wouldn’t it be nice if there was someone that knew the answers to everyday questions and could respond to...