Salesforce Strategic Consulting

 

Before any Salesforce project, you need a plan of action. Our Salesforce consultants help you to prepare for your upcoming Salesforce project with our range of specialist services.

Salesforce Strategy is Business Strategy

Salesforce is a powerful platform, but without the right workflow or processes you will not be able to utilise its full potential. Our strategic specialists work with you to streamline your business to make the most of your new CRM system. We have a wealth of knowledge on the platform and are passionate about finding the right solutions for each individual use case and requirement. Whether it is a new project you are looking for, or a new partner to help you get the most out of your existing platform, we would love to talk to you!

Salesforce Implementation Consultants

We have a wealth of experience in developing and implementing Salesforce for different types of businesses. Throughout the build and implementation process we offer support and advice to help your project stay on track.

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Enterprise Strategy Review

Our consultants are on hand to show you the ‘art of the possible’ with Salesforce.

Process Re-engineering

Change is good. Let our consultants facilitate process workshops and challenge the outcome!

Business Analysis

Our skilled consultants will ensure your Salesforce matches your business processes and pushes towards your goals.

Complex Problem Solving

Solutions start with problems, as part of your team we bring years of knowledge and experience to every engagement.
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Risk Mitigation

We will establish processes that co-ordinate and agree risk identification, risk review and risk ownership.

Project Management

Our team possesses the skill and experience in planning, project management, change control and financial management drawn from many years experience.

Salesforce customers

Successful Projects

Salesforce Certifications

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Customer satisfaction

Get A Free Initial Consultation

The best time to get us involved in your journey is right at the beginning. We’ve done this plenty of times before, and our knowledge and experience are most valuable during those initial stages before the project kicks off.

We don’t charge for an initial consultation so why not pick our brains for a couple of hours, give us the chance to better understand your business, and see if we can make some recommendations for how you can achieve success with Salesforce?

• 10/10 Customer Satisfaction score on the Salesforce AppExchange.
• 100% successful track record for delivering on time, and on budget.
• Get the best advice, approaches and the latest technology.
• Full in-house, London based team
• Certified Silver Salesforce Partner

We are Silver Softworks – Let’s Build Something Great. Together!

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Salesforce Consultancy FAQs

How do I choose the right Salesforce product?
  • With so many different options, it can sometimes be different to narrow down the best one for you. We analyse your business to understand what product you would most benefit from.
  • Take advantage of our free initial consultation. We will be sure to provide realistic expectations and help you to make the best decisions to achieve the biggest ROI.
Have your consultants had experience in my industry?
  • We have had years of experience working in a range of industries, from financial services to manufacturing.
  • Each business is unique with different needs, but often the frustrations across industries are the same; we understand the difficulties faced and are passionate about helping you minimise them. Get in touch to find out more about the consultation we provide in your industry.
I am changing from another CRM. Will I have problems using Salesforce?
  • Our workshops are designed to help your whole team to understand the new CRM and how they can use it properly. We aim for 100% successful adoption from all Salesforce users from your sales team to all the way up to board level executives.
Should I be worried that I will not understand Salesforce?
  • All of our packages come with support to help you understand the system. We guide you through the basics of the platform and best practices that we have learned through our years of experience. 
  • We provide tailored training sessions for all levels of experience to help you get the most out of your new Salesforce CRM.
I have heard there are inexperienced or outsourced Salesforce partners that do not deliver fantastic customer service. What makes you different?
  • All of our team are based fully at our UK offices, and we take a personal approach to every challenge. Our team has the experience to meet your needs and we take pride in our customer-centric approach, which is why we are praised so highly on the Salesforce AppExchange for our personable approach to problem solving.
How do I know you will understand my worries about Salesforce?
  • We are end users as well as certified professionals so we understand all the issues you may face. 

Giving You The Advantage

Industry Focus

Our experts are dedicated to understand the nuances of your industry. Find out more about the different industries we work with daily.

Salesforce Success Stories

Our team has a huge amount of experience working for some of the top brands in London and the UK. View some of our biggest Salesforce success stories.

Salesforce Services

Our experts work with you from the beginning of your journey, through implementation, to ongoing support. Get started on your journey from concept to cloud today.

Salesforce Insights

Knowledge is power! Read our insightful articles on the newest Salesforce innovations and how to best use your system.

Are you from a nonprofit organisation?

As a Salesforce.org Impact Partner we also work closely with many nonprofit organisations. We even have a special section of the website just for you to show what we can do for your organisation!

"Flexible and diligent"

I’ve been extremely satisfied with the service and support TRL has received. I have no hesitation in recommending Silver Softworks to prospective clients.

Mark Stead

Director of Sales and International Development, TRL

"Very successful Salesforce implementation"

We’ve worked with three other Salesforce consultancies in the past, and can confidently say that Silver Softworks offer a superior service to them all, delivering on time and on budget, every time.

Marcus Ereira

Director, Tavistock Tutors

"Highly successful project"

Silver Softworks offer an efficient, first class service, contributing with insights and expertise to ensure I received the best ROI for my investment.

Matthew Guy

Sales Operations Manager, Corporate Travel Management

Let's build something great. Together.

If we didn't answer all of your questions, please contact us for more information.