Salesforce Support Services

You have your amazing Salesforce system but you want to make sure it stays up to date and remains fit for purpose. Continuous improvement and support can help personalise and perfect your Salesforce system in a number of ways, giving you the help and assistance you need to get the most out of your platform. See how here:

MyAdmin

The perfect package for all your admin needs, including automation, training, data migration, users and much more!

MyAdmin gives you the best of both worlds; a full time, experienced, certified Salesforce administrator at a fraction of the cost of hiring a new employee. Our certified administrators will act as an extension of your business, always on hand to offer advice, make configuration changes, create reports and dashboards, and anything else that an experienced Salesforce administrator can help with.

Managed Services

Have more complex requirements? Try our Managed Services to get the technical help you need, when you need it.

Got a specific issue you need help with, or need someone to make continuous improvements to ensure success? Use our Managed Services to make sure your Salesforce is the perfect fit for you. Tailored to your needs, Managed Services ensures a smooth running of your Salesforce and attends to areas of support you need personally.

Which support package is best for me?

Features

MyAdmin

Managed Services

Frequency Monthly Monthly or Quarterly
Charged Fixed Low Monthly Cost Per Hour
Included Services
Basic Salesforce Configuration Changes Tick Tick
Day-to-Day Administration Tasks Tick Tick
Report and Dashboard Creation Tick Tick
User Management Tick Tick
Products/Price Book Administration Tick Tick
Process Automation Tick Tick
Security Administration Tick Tick
Liaise with Salesforce Support Tick Tick
Super User Training Tick Tick
Data Migration Tick (Limits Apply) Tick (No Limits)
Custom Code/Development thick cross Tick
Third Party Applications thick cross Tick
System Documentation thick cross Tick
End User Training/Onboarding thick cross Tick
Pardot thick cross Tick
Marketing Cloud thick cross Tick
Salesforce CPQ thick cross Tick
Field Service Lightning thick cross Tick
Restrictions
Number of simultaneous cases 2 Unlimited
Maximum Case Duration 4 hours Unlimited

 

Want to find out more?

Simply get in contact and a member of our team will get back to you to answer any questions you may have, or even start you on your support journey today!