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Bio:
Fun 4 Young People provide a vibrant and empowering support service to young people.
They offer fun, educational and accessible opportunities, developing self-esteem, confidence and resilience.
What Were Their Challenges?
Fun 4 Young People were operating with a basic interim system (Excel/Access), which meant there was no easy reporting capabilities across the data sets needed within the organisation.
Events were being run without any way of easily gathering delegate information or reporting on historical attendance.
After exeriencing the capabilities of Salesforce at another organisation, F4YP wanted to replicate this functionality for themselves.
How Did We Help?
Silver Softworks generated a new Salesforce instance to allow F4YP to move away from a shared Salesforce instance into their own, which in turn allowed them greater flexibility and growth as an organisation.
We integrated Eventbrite using Zapier to ensure that events were synchronised with Salesforce as well as any delegate information.
Salesforce Products Used
Salesforce NPSP: Resource Management
Tracking inbound income and source via various campaigns and outreach methods
Eventbrite: Event Management
Event registration application external to Salesforce, used to track attendees and attendance
Zapier: Automation
Eventbrite data to Salesforce integration to report and automate: acknowledgements, reminders, feedback etc.
How We Continue To Help F4YP
We look forward to working with Fun 4 Young People in the not-too-distant future to provide additional support and day-to-day changes via our managed service offering.
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