Picture of Martin Brockwell   We welcome Martin to Silver Softworks as our new Lead Consultant, as we continue to grow our Non Profit team!  I am 45 years old, married with a 14 year old daughter and we live in Valladolid Spain, the Capital of Castilla y Leon. I studied Political Science Economics and Spanish at Kingston University and the Voluntary Sector at Birkbeck University and still have a keen interest in my studies, I love current affairs/politics and social policy and still enjoy reading around the subject.  I started working in the NFP sector back in 2003 at the NSPCC working on their CIDS case management system. This experience led me to work at Depaul UK a national homeless Charity where I was in charge of developing an online client database called LINK (a sort of prototype purpose built Salesforce) which then became Salesforce in 2010. I then rolled out Salesforce in Depaul and after completing that task went and did the same at Family Action (another national charity) In 2015 I joined Economic change as a consultant working on many different implementations for example: Social Case file management, Volunteer Management, Mentoring Systems, Fundraising, Marketing Integrations, Membership systems with communities, Charity Help lines, Donation, and grant management. After 3 years of consultancy I set up a help desk at EC to manage clients who had then become regular customers, this was run on the Service Cloud.   In Nov 2019 I then became Head of Services, managing a team of 8/9 consultants each delivering their own portfolio of projects. My job was to make sure projects progressed as planned and followed our frameworks and methodologies.  I am certified in the following areas: 
  • Salesforce Admin
  • Salesforce App Builder
  • Sales Cloud Consultant
  • Service CLoud Consultant
  • Community Cloud Consultant
I have joined the Silver Softworks team to predominantly work on Service Cloud and Grant Management Implementation. I hope to bring my experience of NFP Solutions; Customer Relationship Management, experience of Project Management Methodologies and of building and cementing a successful working environment and play a part in maintaining and building a happy team of colleagues! I have joined the Silver Softworks team to predominantly work within the nonprofit practice. I bring my experience of NFP Solutions, Customer Relationship Management, experience of Project Management Methodologies and of building and cementing a successful working environment and play a part in maintaining and building a happy team of colleagues!

Interested in joining the Silver Softworks team?