We welcome Hannah to the Silver Softworks consulting team!
I studied Biochemistry at University and then travelled around South East Asia and Australia for two years. I’m incredibly passionate about travelling and used to have a travel blog accredited with Lonely Planet. Having not been able to get out of the UK since the lock down I’ve started learning Russian to get my fix of foreign culture.
I’m also into rock climbing and have been bouldering for a few years and am just learning to climb with ropes so I can climb bigger walls outside.
This is my first consulting role. Previously I was a Salesforce Administrator for a Green Energy Company (Ecotricity). I’m relatively new to Salesforce, this was my first role and I started it in December 2020. But I’d wanted to be an admin and had been training for quite a while beforehand!
Here at Silver Softworks I’ll be working half on support cases and half on projects. Right now I’ve been shadowing Tim (one of our Senior Lead Consultants) on a quick start to get a customer onto Sales Cloud from absolute scratch. I’m also helping with building a new onboarding system for a customer who is already on Salesforce, and looking at how it will work with a few different integrations!
I hope I bring some interesting and valuable experience of working with Salesforce in the energy industry and a lot of enthusiasm to get stuck into support tickets and projects.
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