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How Salesforce Service Cloud can increase your customer retention and satisfaction

How Salesforce Service Cloud can increase your customer retention and satisfaction

Oct 20, 2021 | CRM, Sales and Marketing, Salesforce

Salesforce Service Cloud is a service management platform that enables businesses to work with their customers and channel partners to provide excellent service. Service Cloud enables customer service agents to work faster and more productively across a variety of...
What are my sales people actually doing?

What are my sales people actually doing?

May 5, 2017 | Sales and Marketing, Salesforce, Training

We are often asked what is the point of Salesforce is when we all have email….well can email tell you what your sales people are actually doing? Salesforce, really? If you’re responsible for the sales performance of your company, the question of what your...
Do I really believe my sales forecast?

Do I really believe my sales forecast?

May 5, 2017 | Sales and Marketing, Salesforce

If you’re a sales director, you’ll already know how difficult it is to keep track of what your sales people are doing – and achieving. The very nature of the role means that most working hours are spent on the road, and sales reps are typically...

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