Oct 20, 2021 | CRM, Sales and Marketing, Salesforce
Salesforce Service Cloud is a service management platform that enables businesses to work with their customers and channel partners to provide excellent service. Service Cloud enables customer service agents to work faster and more productively across a variety of...
May 5, 2017 | Sales and Marketing, Salesforce, Training
We are often asked what is the point of Salesforce is when we all have email….well can email tell you what your sales people are actually doing? Salesforce, really? If you’re responsible for the sales performance of your company, the question of what your...
May 5, 2017 | Sales and Marketing, Salesforce
If you’re a sales director, you’ll already know how difficult it is to keep track of what your sales people are doing – and achieving. The very nature of the role means that most working hours are spent on the road, and sales reps are typically...