Jan 19, 2022 | CRM, Salesforce, Salesforce Admin, Salesforce Quick Tips
Why do some Salesforce projects go wrong? Moving your business onto a new CRM system can be a daunting task, fraught with risks and dangers, and of course we’ve all heard a story or two about a Salesforce (or insert any other software provider) project going...
Oct 27, 2021 | CRM, NonProfit, Salesforce
Now more than ever there is a need to inspire people to get involved in large scale non for profit activities that will benefit us all in the long run. There are many many topics to choose from but it is clear this year more than ever that there are serious problems...
Oct 20, 2021 | CRM, Sales and Marketing, Salesforce
Salesforce Service Cloud is a service management platform that enables businesses to work with their customers and channel partners to provide excellent service. Service Cloud enables customer service agents to work faster and more productively across a variety of...
May 12, 2021 | Salesforce
What is your Post Covid CRM Strategy for Growth? Business has been tough for all this past year, but as we are coming out the other side of Covid, it’s time to think about the long term plan of growth for your business. Needless to say Tech as an industry has thrived...
May 17, 2019 | Salesforce, Salesforce News and Updates, Salesforce World Tour, Silver Softworks
It’s that time of year again and the Salesforce World Tour is just around the corner. With such a big event, it’s easy to get caught up in everything going on, because there’s a lot! To help you get the most out of your time there, we’ve compiled five of our top tips...
Oct 30, 2018 | Salesforce
What is a Salesforce Admin? You’ve heard the term and you know you probably need their help on most things Salesforce related, but do you really know what a Salesforce Administrator does? From managing users, to training and even making system and configuration...
