Jan 9, 2019 | Salesforce News and Updates
You now have your amazing Salesforce system and all the personalisations and configuration stages are complete. You’re really happy with it and you know how much the new system is going to benefit your team, so why are you finding no one is using it? Teams can...
Oct 30, 2018 | Salesforce
What is a Salesforce Admin? You’ve heard the term and you know you probably need their help on most things Salesforce related, but do you really know what a Salesforce Administrator does? From managing users, to training and even making system and configuration...
Oct 30, 2018 | Einstein, Salesforce News and Updates, Salesforce Products
The Salesforce Winter ‘19 release has seen a number of interesting updates and new features. One of the most anticipated of which will be the pilot version of the new Salesforce Einstein Voice. Parker Harris, Co-Founder and CTO, Salesforce boasted “Einstein Voice will...
Oct 11, 2018 | Pardot, Salesforce News and Updates
We’ve all heard about some of the amazing talks and demonstrations given at Dreamforce, some of which are based on new releases, however a fair proportion talks of distant future, or even theoretical ideas. Some of the points in this post are due to be released on...
Oct 10, 2018 | Salesforce News and Updates
The Salesforce winter ‘19 release will see an array of new and exciting updates and features. We at Silver Softworks wanted to give you the rundown of our favourites to look out for! We’ve sorted through the release notes (all 518 pages) to bring you 10 of the best....
Oct 10, 2018 | Salesforce News and Updates
Salesforce Classic has served you well so far so why should you make the switch to lightning? One of the main advantages is the customisation you will experience. The ability to rearrange and personalise many areas, including dashboards means you are able to get the...