Jun 5, 2023 | News, NonProfit, Salesforce, Salesforce News
Zak Crammond One of the core differences between the NonProfit Success Pack (NPSP) and the new Nonprofit Cloud is a clear move away from the various account models that are available in NPSP: Individual (Bucket) The individual account model is where I first cut my...
May 30, 2023 | Salesforce, Salesforce Products
Katie Lymn What is Tableau? Essentially, Tableau is a member of the Salesforce product family. While Salesforce helps its users collect and manage customer data, Tableau takes that data (or data from any source!) and performs visualisation and analytics processing....
May 30, 2023 | NonProfit, Salesforce, Salesforce News
Joanna Clarke The Salesforce Nonprofit team have been working very hard on the release of their new “Nonprofit Cloud”. This is a completely new release that is independent of the current Nonprofit Success Pack (NPSP) and will be rolled out to new Salesforce customers...
Jan 6, 2023 | News, Silver Softworks
We’ve been promoted to Salesforce Platinum Partner (or Summit Partner, if you want to use the new terminology) What is a Salesforce Platinum Partner? We’re absolutely thrilled to announce that as of December 2022, Silver Softworks has been promoted by...
Jan 19, 2022 | CRM, Salesforce, Salesforce Admin, Salesforce Quick Tips
Why do some Salesforce projects go wrong? Moving your business onto a new CRM system can be a daunting task, fraught with risks and dangers, and of course we’ve all heard a story or two about a Salesforce (or insert any other software provider) project going...
