Dreamforce 2023: Our Top 3 Takeaways

Dreamforce 2023: Our Top 3 Takeaways

As usual, Dreamforce, the annual tech extravaganza hosted by Salesforce, has left an excitable buzz in its wake. This year, the event showcased groundbreaking innovations, inspiring keynotes, and thought-provoking discussions that now have the tech world’s full...
Nonprofit Cloud: Core Case Management

Nonprofit Cloud: Core Case Management

What Is Core Case Management? Salesforce summarises this as ‘long term hands-on support provided to an individual client working with your organisation.’ They are typically recipients of programs or services, but in the context of a case, we are helping guide...
Nonprofit Cloud: Industry Components

Nonprofit Cloud: Industry Components

In this blog post we are going to review (at a high level!) various components that the new Nonprofit Cloud solutions utilise. Salesforce calls these ‘Industry Components’ and they have actually been around for several years in various guises. Typically they have been...
Nonprofit Cloud: Person Accounts

Nonprofit Cloud: Person Accounts

One of the core differences between the NonProfit Success Pack (NPSP) and the new Nonprofit Cloud is a clear move away from the various account models that are available in NPSP: Individual (Bucket) The individual account model is where I first cut my teeth whilst...
Meet AJ, our new Nonprofit Account Executive

Meet AJ, our new Nonprofit Account Executive

AJ joins our dedicated nonprofit team as an Account Executive We’ve seen a lot of growth here at Silver Softworks over the past 12 months or so. With our dedicated Nonprofit practice continuing to be one of our largest growth areas year on year, we’ve...