Oct 28, 2019 | Salesforce Quick Tips
Resetting user passwords in Salesforce is a useful skill to know. To help, we have created this quick tips video to show you how simple resetting Salesforce passwords can be. Simply follow the short step-by-step instructions or copy the actions along with the video to...
Oct 28, 2019 | Salesforce Quick Tips
Salesforce CPQ (Configure, Price, Quote) has a range of really helpful features that integrate perfectly within Salesforce, allowing you to create detailed quotes to close business faster. Sometimes a basic one off quote is all you need, but if you’re looking for more...
Jul 22, 2019 | Salesforce Apps
This month’s app is Cloudingo. Found here on the AppExchange, Cloudingo allows users to always be sure they have clean and trustworthy data. The app boasts the ability to clean all of your records whilst dealing with duplicates and maintaining only useful data....
Jul 22, 2019 | Einstein, Pardot
If you can remember back to Dreamforce 2018, (here’s a blog post of the best features to help remind you) there were talks about new features that could come to light in the near and distant future. One of the few already here, as of the new Pardot spring release,...
Jul 22, 2019 | Salesforce Admin
The average sales rep is known to be spending only 10% of their time actively selling, the majority of the other 90% is taken up by administration tasks and travelling. Although travel times mostly cannot be helped, admin doesn’t have to be a problematic part of you...
Jul 22, 2019 | Salesforce Admin
Outsourcing Salesforce Administration is proving more and more popular as a cost effective and efficient way of having a Salesforce Admin on your team without the need for a full time employee. But how can you be sure you are looking in the right places and spending...
Jul 18, 2019 | New Starters, Silver Softworks
The Silver Softworks team is growing again! This time with the addition of Zak Crammond, our new Nonprofit Practice Lead. This is a really exciting time for us, as we expand our Salesforce.org focus even further. We had a little Q&A with our latest employee to...
Jun 5, 2019 | Salesforce Admin
There’s often a big debate about whether to hire or outsource your Salesforce Admin. Some people argue you won’t be able to gain the same personal experience without having an internal resource, however hireable Admins are very difficult to find and are not a cheap...
