Mar 4, 2019 | Salesforce Products
Community Cloud is not only optimised towards employees and customers, but the platform also features the tools to create partner communities for enhanced collaborations. Partner communities provide the ability to create interactive, real-time and personalised sites...
Mar 4, 2019 | Salesforce Products
One of the key areas for Community Cloud is its focus towards the Customer Community. Finding efficient ways of connecting with your customers with a full view of relevant and important content and communications is a very desirable feature for any business. Being...
Mar 4, 2019 | Salesforce Products
Communicating and interacting with employees is a very important practice to ensure the smooth running of the company. It can sometimes be difficult to arrange certain meetings or remember all points from face-to-face interactions. Community Cloud has targeted their...
Feb 22, 2019 | Salesforce Products
Salesforce Community Cloud is your go to place for connecting with everyone and everything Salesforce related. Connect with likeminded people across the Salesforce platform including partners, customers, employees and anyone with a Salesforce interest. The community...
Feb 21, 2019 | Salesforce CPQ
Once you have defined your criteria in the configure stage, the next area to focus on is the build of the quote itself. Quotes in terms of a Salesforce record relate to a way of documenting products and/or services required by your customer. This document can work as...
Feb 21, 2019 | Salesforce CPQ
The configure stage of Salesforce CPQ is the first element users encounter and can be incredibly useful, however people tend to rush over this stage rather than utilising all the functions that can really enhance your final quote. This is the step that helps assess...
Jan 25, 2019 | Salesforce CPQ, Salesforce Products
The Benefits of Salesforce CPQ for Your Business The Salesforce CPQ benefits are endless, and if you want a quick rundown, you’re in the right place. We’ve put together a small selection of the software’s features that will help your business automate CPQ (configure,...
Jan 16, 2019 | Salesforce News and Updates
Making a change can sometimes be hard, that’s why we’ve created this post to help ease you in gently and provide all the tips you need for an easy migration from Salesforce Classic to Salesforce Lightning Experience. Once you’re there we’re certain you’ll love the all...
Jan 9, 2019 | Salesforce News and Updates
You now have your amazing Salesforce system and all the personalisations and configuration stages are complete. You’re really happy with it and you know how much the new system is going to benefit your team, so why are you finding no one is using it? Teams can...
Nov 28, 2018 | Salesforce Quick Tips
We get many frequent questions here at Silver Softworks, one of the most common being ‘How do I create a new list view?’. To help you out we have created this easy to follow short video and step by step. Firstly click on the opportunities tab. By default you will see...