Senior Salesforce Functional Consultant

Job Description:

As a Senior Salesforce Functional Consultant, your activities will include:

• Design and configuration of complex Salesforce functional capabilities to meet client needs
• Supporting end-users with system troubleshooting and training.
• Demonstrating a proactive attitude to take on new challenges, even with little or no prior experience.
• Staying informed about the latest Salesforce updates and industry trends.

We welcome applications from ambitious individuals dedicated to personal and professional growth.

Key Responsibilities

• Lead complex projects of in excess of 100 days effort without supervision.
• Lead a team of consultants monitoring and maintaining adherence to estimates, timelines and milestones.
• Lead or be a team member of multiple projects simultaneously.
• Conducting interactive workshops and training sessions with clients.
• Be adept at comprehending client needs, which may necessitate asking probing questions to gain a precise understanding.
• Grasp a client’s business, capture their requirements, and provide recommendations while designing a supported solution.
• Documenting solutions into a clear and concise user story format.
• Peer review designs to ensure gaps are identified and check adherence to best practices.
• Configure Salesforce to meet complex functional requirements.
• Have a strong understanding of and follow Salesforce best practices.
• Proficiency in recognizing a problem or issue and independently seeking or devising a solution.
• Train and coach junior/certified consultants.
• Provide end-user support, troubleshooting, and training.
• Demonstrate a proactive attitude to take on new challenges, even with little or no prior experience.
• Writing quality testing scripts
• Performing Quality testing based on predefined scripts.
• Participate in presales activities working along with account executives.

Qualifications & Skill Requirements

• 2.5+ years Salesforce consultancy experience or similar end user experience in a complex environment
• Strong problem-solving and analytical skills.
• Leadership skills.
• Excellent communication and teamwork abilities, with a particular emphasis on strong communication skills, particularly in a remote work setting.
• Ideally 5+ Salesforce certifications, for example; Salesforce Administrator, Salesforce Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant and 1 specialist area such as Pardot, CPQ, Experience Cloud, etc.
• Proven track record of having worked in a similar position with comparable responsibilities
• Ambitious, with a drive for growth and success.
• You are UK-based and have the right to work within the UK